New headset, no audio out

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Lorenh
Posts: 29
Joined: Tue Dec 17, 2013 10:58 pm

New headset, no audio out

Post by Lorenh »

I just purchased a new Plantronics headset from Best Buy. I hear PE communications, but cannot get ATC to respond to my calls. I tested the mic output using MS Sound Recorder and was able to make and play back a recording of my voice, so I know the signal is getting into my PC. The Tx light on the PE interface illuminates when I press my push to talk key. Anyone have a clue as to what my problem is?
Loren Hutchinson
Lee's Summit, MO (KLXT)
Private SEL IFR
N4336D
wmburns
Posts: 474
Joined: Mon Jun 10, 2013 7:28 am

Re: New headset, no audio out

Post by wmburns »

Just wondering. Is this new mic set up as the Windows default input device?

Have you performed the mic calibration steps/test on the PE client?

If you use the PE receiver on a different PC, can you hear any clicks when you press the PPT?
Lorenh
Posts: 29
Joined: Tue Dec 17, 2013 10:58 pm

Re: New headset, no audio out

Post by Lorenh »

Problem solved. I needed to go into the Windows 7 sound properties and set the configuration levels for the new microphone. This mic required a higher input level setting than my previous unit. Once I boosted it up, PE could hear me 5/5.
Loren Hutchinson
Lee's Summit, MO (KLXT)
Private SEL IFR
N4336D
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