Pilot Edge setup does not run

Post Reply
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Pilot Edge setup does not run

Post by Kugerand »

Running the setup for the first time - Right clicked to Run as Adminstrator and I get the Message "psetup.exe has stopped working" Windows will close and notify you if a solution is available.

I am running Windows 7 - PRO 64 bit.
screen shot of error
screen shot of error
pilot_Edge_wont_install.PNG (15.18 KiB) Viewed 7490 times
wmburns
Posts: 474
Joined: Mon Jun 10, 2013 7:28 am

Re: Pilot Edge setup does not run

Post by wmburns »

Might help if you included WHICH flight simulator you are using. FSX or FSX Steam edition.

If running FSX, confirm that FSX SP2 has been installed.
viewtopic.php?f=8&t=835

If running FSX SE, here's a recent thread regarding installing FSX SE
viewtopic.php?f=14&t=4642
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Re: Pilot Edge setup does not run

Post by Kugerand »

I am using FSX Gold Box edition with Acceleration installed.
Attachments
FSX version
FSX version
FSX_Version.PNG (19.89 KiB) Viewed 7475 times
Keith Smith
Posts: 9939
Joined: Sat Oct 09, 2010 8:38 pm
Location: Pompton Plains, NJ
Contact:

Re: Pilot Edge setup does not run

Post by Keith Smith »

The installer sometimes crashes on some machines on the very last step of the setup. Check to see if it actually installed.
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Re: Pilot Edge setup does not run

Post by Kugerand »

Looks like it did - please see attached pic
Attachments
After install with error message during install
After install with error message during install
After_install.PNG (56.93 KiB) Viewed 7464 times
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Re: Pilot Edge setup does not run

Post by Kugerand »

But then I get this error running FSX for the first time and FSX just waits with circular icon spinning until eventually it says "unresponding"
Attachments
FSX error
FSX error
error_message_FSX_first_run_after_pilot_edge_install.PNG (17.32 KiB) Viewed 7464 times
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Re: Pilot Edge setup does not run

Post by Kugerand »

This the error I get when I try to uninstall the program using 'START - Programs - PilotEdge - Uninstall.exe

Also the program does not show up under Control Panel - Programs
Attachments
Uninstall error
Uninstall error
Uninstall_error.PNG (4.36 KiB) Viewed 7462 times
Keith Smith
Posts: 9939
Joined: Sat Oct 09, 2010 8:38 pm
Location: Pompton Plains, NJ
Contact:

Re: Pilot Edge setup does not run

Post by Keith Smith »

I'm not sure why it's having so much trouble running petrans10.dll, but that is not a critical function for running PilotEdge. Feel free to remove the reference to it from your DLL.XML, or if you prefer, rename the petrans10.dll file in your PilotEdge folder to a .bak extension.

Regarding the uninstaller, this is something I also need to resolve, you need to manually run it as Administrator so it can access the required items in the registry for cleanup.
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Re: Pilot Edge setup does not run

Post by Kugerand »

Ok I will try it tomorrow and let you know. Thanks for your quick help.
Kugerand
Posts: 7
Joined: Tue Oct 20, 2015 4:33 pm

Re: Pilot Edge setup does not run

Post by Kugerand »

Hi Keith
Reporting back -
I had to rename both the .dll files to .dll.bkp.

These files were
peaicontrol10.dll.bkp and petrans10.dll.bkp

Ran pilotedge as Adminstator - so far everything is working great.

Thanks for all your help !!
Post Reply