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ATC recordings down

PostPosted: Sun May 27, 2018 8:58 am
by Herbumus
I’ve noticed ATC recordings have been down since Friday morning... I saw no mention of it in the forums. Is this just a temporary situation or a permanent one? Surprised no one has mentioned it... I miss them.

Re: ATC recordings down

PostPosted: Tue May 29, 2018 6:45 am
by Scott Medeiros
Thanks, for the heads up. Keith rebooted the system and it appears to be working normally this morning.

Re: ATC recordings down

PostPosted: Thu May 31, 2018 8:41 am
by Keith Smith
The voice server was relocated to a another facility a while ago, but the recorders, which require a specific hardware configuration, are still running at the old location. They are more prone to failure due to internet disruptions. We are trying to monitor the recordings on a daily basis, but sometimes the issue slips under the radar.

Re: ATC recordings down

PostPosted: Thu May 31, 2018 10:44 pm
by Herbumus
Thanks guys. We appreciate all you do to keep PilotEdge such a great service! :)