ERROR SoundUnknownDevice (2321)

ERROR SoundUnknownDevice (2321)

Postby Randomandy » Sat Aug 22, 2020 11:13 pm

[06:07:51] Voice error: ERROR SoundUnknownDevice (2321)
PE doesn't seem to believe I have any sound devices now.

PE 1.2.3
P3D .5.13.32097

I can hear sound fine from P3D, but PilotEdge can't seem to find the devices. It was working fine before.
Tried restarting, reinstalling PE, resetting sound devices, reselecting them in P3D.

I tried to find instructions on generating log files but was unsuccessful.

Can someone tell me where to start on this?
Randomandy
 
Posts: 13
Joined: Thu Oct 10, 2019 11:16 pm

Re: ERROR SoundUnknownDevice (2321)

Postby Randomandy » Sun Aug 23, 2020 8:47 pm

Pasting a reply from a support exchange:
Keith Smith (PilotEdge)
Aug 23, 2020, 8:01 PM PDT

It's likely that windows updated and changed the audio device settings.

Step 6 of the P3D page in the download section of our web site shows how to change the PE audio settings after installation.

Setting the audio devices within p3d isn't relevant as it's not the one producing the audio or reporting the error. It's the PE configuration that needs updating.

Keith


This worked for me to go to the system tray to reach the pilot client settings and reselect my audio devices from there.
Randomandy
 
Posts: 13
Joined: Thu Oct 10, 2019 11:16 pm


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