Callsign stuck online after problems

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thingsis
Posts: 23
Joined: Sat Nov 03, 2018 2:10 am
Location: Hamburg, Germany

Callsign stuck online after problems

Post by thingsis »

Hi,

after I had some technical difficulties yesterday and was not able to disconnect properly, but instead had to force quit X-Plane, my callsign still shows online on the live map and the PE client also does not let me connect using that callsign. It says it is already in use. Is there anything I can do about this? (N679HB)

Thanks,
Henrik
Current Rating: CAT-11 & I-11
Main Aircrafts: SIAI-Marchetti SF.260 & Cessna T210M & Cessna 310L
N679HB N191AB
X-Plane 11.4x
Stubsound
Posts: 36
Joined: Sun Aug 17, 2014 3:33 am
Location: Norway

Re: Callsign stuck online after problems

Post by Stubsound »

Ah, I see. I have the same problem.
Stig Eliassen - rookie pilot
Stubsound
Posts: 36
Joined: Sun Aug 17, 2014 3:33 am
Location: Norway

Re: Callsign stuck online after problems

Post by Stubsound »

Tip: you can use a different callsign if you want to go flying online right now, but that's obviously a temporary solution.
Stig Eliassen - rookie pilot
thingsis
Posts: 23
Joined: Sat Nov 03, 2018 2:10 am
Location: Hamburg, Germany

Re: Callsign stuck online after problems

Post by thingsis »

I know I can do that, which is what I did last night. It is just that it would be great if this got fixed at some point. Not only for my sake, but Keith probably doesn't want too many "ghost" panes on the network, either. Any maybe there is something I can do about this myself - just in case it happens again... ;)
Current Rating: CAT-11 & I-11
Main Aircrafts: SIAI-Marchetti SF.260 & Cessna T210M & Cessna 310L
N679HB N191AB
X-Plane 11.4x
Stubsound
Posts: 36
Joined: Sun Aug 17, 2014 3:33 am
Location: Norway

Re: Callsign stuck online after problems

Post by Stubsound »

I totally agree.
Stig Eliassen - rookie pilot
thingsis
Posts: 23
Joined: Sat Nov 03, 2018 2:10 am
Location: Hamburg, Germany

Re: Callsign stuck online after problems

Post by thingsis »

Looks like it is fixed now. Haven't tried to log on with my callsign, but it doesn't show up on the live map anymore. I will try later...
Current Rating: CAT-11 & I-11
Main Aircrafts: SIAI-Marchetti SF.260 & Cessna T210M & Cessna 310L
N679HB N191AB
X-Plane 11.4x
Keith Smith
Posts: 9939
Joined: Sat Oct 09, 2010 8:38 pm
Location: Pompton Plains, NJ
Contact:

Re: Callsign stuck online after problems

Post by Keith Smith »

restarted this morning. There was an issue with the web server yesterday brief which likely prevented logouts from happening properly. We handle most unexpected disconnects properly but there are a niggling case which remains that results in a still connection which we can't cleanly remove with the current design. I'll be working on it when I can.
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