Pilot Edge setup does not run

Kugerand · Post by **Kugerand** » Tue Oct 20, 2015 4:40 pm

Running the setup for the first time - Right clicked to Run as Adminstrator and I get the Message "psetup.exe has stopped working" Windows will close and notify you if a solution is available.

I am running Windows 7 - PRO 64 bit.

: screen shot of error; pilot_Edge_wont_install.PNG (15.18 KiB) Viewed 8217 times

wmburns · Post by **wmburns** » Tue Oct 20, 2015 4:50 pm

Might help if you included WHICH flight simulator you are using. FSX or FSX Steam edition.

If running FSX, confirm that FSX SP2 has been installed.
viewtopic.php?f=8&t=835

If running FSX SE, here's a recent thread regarding installing FSX SE
viewtopic.php?f=14&t=4642

Kugerand · Post by **Kugerand** » Tue Oct 20, 2015 5:44 pm

I am using FSX Gold Box edition with Acceleration installed.

Keith Smith · Post by **Keith Smith** » Tue Oct 20, 2015 6:06 pm

The installer sometimes crashes on some machines on the very last step of the setup. Check to see if it actually installed.

Kugerand · Post by **Kugerand** » Tue Oct 20, 2015 6:38 pm

Looks like it did - please see attached pic

Kugerand · Post by **Kugerand** » Tue Oct 20, 2015 6:40 pm

But then I get this error running FSX for the first time and FSX just waits with circular icon spinning until eventually it says "unresponding"

Kugerand · Post by **Kugerand** » Tue Oct 20, 2015 6:49 pm

This the error I get when I try to uninstall the program using 'START - Programs - PilotEdge - Uninstall.exe

Also the program does not show up under Control Panel - Programs

Keith Smith · Post by **Keith Smith** » Tue Oct 20, 2015 7:14 pm

I'm not sure why it's having so much trouble running petrans10.dll, but that is not a critical function for running PilotEdge. Feel free to remove the reference to it from your DLL.XML, or if you prefer, rename the petrans10.dll file in your PilotEdge folder to a .bak extension.

Regarding the uninstaller, this is something I also need to resolve, you need to manually run it as Administrator so it can access the required items in the registry for cleanup.

Kugerand · Post by **Kugerand** » Tue Oct 20, 2015 8:08 pm

Ok I will try it tomorrow and let you know. Thanks for your quick help.

Kugerand · Post by **Kugerand** » Wed Oct 21, 2015 4:34 pm

Hi Keith
Reporting back -
I had to rename both the .dll files to .dll.bkp.

These files were
peaicontrol10.dll.bkp and petrans10.dll.bkp

Ran pilotedge as Adminstator - so far everything is working great.

Thanks for all your help !!

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