PilotEdge client audio in/out not working

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oyster_catcher
Posts: 3
Joined: Wed Nov 10, 2021 2:57 am

PilotEdge client audio in/out not working

Post by oyster_catcher »

Hi,

I'm a new user using Mac OS 11.6 and X-Plane 11 (AppId 269950 and BuildId 6916183). I downloaded the latest PilotEdge client in the last week (can't find version, probably v.1.6.5)
I can connect to PilotEdge fine, (and completed a cat 1 flight without audio), but ATC coms are not working. I cannot hear anything on CTAF at Oceana, and I cannot get loopback audio on 123.45.
I'm trying with the standard built-in mic and speaker on the laptop (I don't have a USB headset yet)
I presume it should work without USB should it?
I've checked the correct transmit channel as COM1 or COM2, its COM1 using the default Cessna 172 which sets this correctly from the audio panel.
I'm using PTT as Enter right now, but it doesn't appear to do anything (not sure if anything in log corresponds to PTT press)
The problem seems deeper. I get "Error Server 2: invalid parameter" in the log below, and "Error Server 1: already member of channel" a few times.
Any idea what is wrong please?

FYI. I have very few plugins: PilotEdge & AirfoilLabs (for Cessna model)

Heres PilotEdge_out.txt

Thanks
Adrian

Code: Select all

Starting up: PilotEdge client, V1.6.5
initVoice: playback device: AppleHDAEngineOutput:1F,3,0,1,1:0, capture device: AppleHDAEngineInput:1F,3,0,1,0:1
Client lib initialized and running
initVoice returned 0
initial CSL dir = Macintosh HD:Users:adrian:Library:Application Support:Steam:steamapps:common:X-Plane 11:Resources:plugins:PilotEdge:VSPro Resources:CSL
CSL dir = /Users/adrian/Library/Application Support/Steam/steamapps/common/X-Plane 11/Resources/plugins/PilotEdge/VSPro Resources/CSL
PilotEdge initialized
Entered deferred startup
completed deferred startup
Capture device list:
name = Built-in Microphone, device = AppleHDAEngineInput:1F,3,0,1,0:1
this device matched, index 0
name = AK5370          , device = AppleUSBAudioEngine:AKM             :AK5370          :14100000:1
Playback device list:
name = Built-in Output, device = AppleHDAEngineOutput:1F,3,0,1,1:0
this device matched, index 0
Setting up connection details...
Checking for slaves...
Checking for server file...
Checking for voice service file...
looking for Macintosh HD:Users:adrian:Library:Application Support:Steam:steamapps:common:X-Plane 11:Aircraft:Laminar Research:Cessna 172SP:PE_voltage.txt
looking for Macintosh HD:Users:adrian:Library:Application Support:Steam:steamapps:common:X-Plane 11:Aircraft:Laminar Research:Cessna 172SP:PE_groundspeed.txt
looking for Macintosh HD:Users:adrian:Library:Application Support:Steam:steamapps:common:X-Plane 11:Aircraft:Laminar Research:Cessna 172SP:PE_com_selector.txt
looking for Macintosh HD:Users:adrian:Library:Application Support:Steam:steamapps:common:X-Plane 11:Aircraft:Laminar Research:Cessna 172SP:PE_com1_frequency.txt
Connecting N791JR with ICAO type: C172
sys ID = C02VW5JSHTD
Connected to PilotEdge Server
Connect status changed: 1 1 0
Connect status changed: 1 2 0
Connect status changed: 1 3 0
Connect status changed: 1 4 0
Connect status changed: 2 1 0
Error for server 1: already member of channel
Connect status changed: 2 2 0
Connect status changed: 2 3 0
Connect status changed: 2 4 0
Connected to PilotEdge Voice
Sent voice ids to server: 69,70
Checking for traffic relay file...
COM2 is now considered to be off
Error for server 2: invalid parameter
Error for server 2: already member of channel
Error for server 1: already member of channel
Error for server 2: already member of channel
VSProClient: disconnect() entered
MessageController::sendMsg entered: msg = QUIT
status = 38
VSProClient: sent bye
VSProClient: signalled controller entered
VSProClient: connection closed
MessageController exiting
VSProClient: disconnect() complete
Connect status changed: 1 0 0
oyster_catcher
Posts: 3
Joined: Wed Nov 10, 2021 2:57 am

Re: PilotEdge client audio in/out not working

Post by oyster_catcher »

New info. It seems I can hear as I got a radio transmission from CTAF near Oceana while on PilotEdge.
So the problem may just be with the mic, which would explain why 123.45 does replay my audio.
Note that recordings with other apps from this mic work okay.
Kevin_atc
Posts: 2039
Joined: Sat Nov 13, 2010 7:01 pm

Re: PilotEdge client audio in/out not working

Post by Kevin_atc »

Swing by our Discord for tech support. We’ll get you fixed up real quick. Here’s the info: https://youtu.be/-TAWghDfK5E
Kevin
PilotEdge Marketing
Want faster answers to your forum questions? Join our Discord community: www.pilotedge.net/discord
oyster_catcher
Posts: 3
Joined: Wed Nov 10, 2021 2:57 am

Re: PilotEdge client audio in/out not working

Post by oyster_catcher »

Thanks will do. Strangely the mic did show signs of working the next time I tried 123.45 was echoing back, but I want to experiment me to see if its reliable.
Kevin_atc
Posts: 2039
Joined: Sat Nov 13, 2010 7:01 pm

Re: PilotEdge client audio in/out not working

Post by Kevin_atc »

Closing the loop here:

User joined us on Discord for help. User did not have both com1 and 2 set/monitoring 123.45 as per the instructions.
Kevin
PilotEdge Marketing
Want faster answers to your forum questions? Join our Discord community: www.pilotedge.net/discord
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