ATC Sound Problem

[mikealphacharlie]

I haven't knowingly done anything to my sound settings but suddenly I have a sound problem. ATC tells me that my transmission is distorted and has an echo. I can hear ATC perfectly well. I have tested the mic using other apps and it works fine. I have recycled my internet connection - but that didn't help either. I'm using XP10.20 on OSX (just patched to 10.8.3 today as it happens). Any clues?

Steve

[Keith Smith]

OS10.8.x and XP10.20 seems to be a bad combination for the audio library that we use. We've gotten more and more reports of this. Until we can move to the new library (which I believe does fix the issue), there isn't a solution that springs to mind other than using XP10.11.

Moved this from the Pilot Forum to the X-Plane forum.

[mikealphacharlie]

Getting back to 10.11 isn't an option unfortunately as I don't have a copy. I'd have to reinstall from the DVD and stay at that version. Any idea when the audio library will be updated at the server end?

Steve

[Keith Smith]

Hi Steve,

As painful as that is (installing from DVD), you might want to consider it. I don't have a date for the migration. It involves every single customer upgrading at the same time since the libraries aren't backward compatible....that's non-trivial.

Another alternative, I've been told is to run X-Plane with the --no_sound option. The method for doing this is documented here:
http://developer.x-plane.com/2006/10/ho ... n-x-plane/ (at that time, --no_sound didn't exist as an option, but it does now).

I should have word on whether we'll be getting a 64-bit build of the current version of the library, we'll see if that will help.

[mikealphacharlie]

I reverted to the DVD installation (10.05) and my sound is now working correctly. Thanks for the assistance and also to ATC for their patience.
Steve