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Server Outage 8/17/14 1600PDT
Posted: Sun Aug 17, 2014 4:09 pm
by Brandon Grchan
The PilotEdge server is currently down due to technical difficulties. We apologize for the inconvenience.
Re: Server Outage 8/17/14 1600PDT
Posted: Sun Aug 17, 2014 4:26 pm
by BigSky2901
Right in the middle of my I-10 rating! I'm in the hold, I'll sit here a while and see what happens.
Re: Server Outage 8/17/14 1600PDT
Posted: Sun Aug 17, 2014 5:08 pm
by Keith Smith
Functionality was restored at 1643PDT. I'm working on analyzing the root cause.
Re: Server Outage 8/17/14 1600PDT
Posted: Sun Aug 17, 2014 5:08 pm
by BigSky2901
Up and Running
Re: Server Outage 8/17/14 1600PDT
Posted: Mon Aug 18, 2014 5:50 am
by Keith Smith
Fond the root cause of this outage. The new protocol appears to have generated an increased amount of memory usage and garbage collection within the virtual machine that runs the server. I was able to reduce some of the memory footprint by removing an unused code path and also increasing the available memory for the virtual machine.