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Mac Crash

Posted: Thu Jan 08, 2015 11:28 am
by Jasonwc777
I have been having a random crash with X-Plane for quite some time.
It only happens with pilotedge,
Most of the time when I use my CAX711 callsign
Cant for the life of me figure out what it is.
Installed a fresh new copy of xplane, put in the PE plugin, and pam-crash.
About 30% of the flights I do in PE end up in a crash.
Sometimes it happens mid flight, sometimes seconds after I connect.
I just installed Yosemite yesterday, so it can't be that.
Anyone have any ideas?

I check the log.txt and sometimes it says x-plane has crashed because of the plugin pilotedge, and sometimes it doesn't leave a trace.
The only clue I can find is that in the ts3 log folder of x-plane, the logs say:

2015-01-08 13:11:38.229736|INFO | | | TeamSpeak 3 Client 3.0.2 (2012-07-19 10:50:53) SDK
2015-01-08 13:11:38.331553|INFO |Core Audio | | Opened capture device with 2 channels at 44100 Hz
2015-01-08 13:11:38.331705|DEBUG |Core Audio | | BufferFrameSizeRange = 14, 2304
2015-01-08 13:11:38.333334|INFO |PreProSpeex | 1| Speex version: 1.2rc1
2015-01-08 13:11:39.343470|INFO |Core Audio | | No speakers assigned to channels. Please do this in AUDIO MIDI SETUP of osx. Defaulting to stereo for now failure: (0) noErr

2015-01-08 13:11:39.343806|INFO |Core Audio | | Opened playback device with 2 channels at 44100 Hz
2015-01-08 13:11:39.344228|DEBUG |Core Audio | | BufferFrameSizeRange = 14, 4096


Would appreciate any help

Re: Mac Crash

Posted: Thu Jan 08, 2015 11:36 am
by Peter Grey
This is a known problem we've been working on.

First if you could send your entire log.txt file to support@pilotedge.net that would be helpful to us.

Second try logging on with a shorter callsign. Several people have reported success when they use a shorter callsign (3-5 characters).

Re: Mac Crash

Posted: Thu Jan 08, 2015 11:37 am
by Jasonwc777
Thanks for the fast reply Peter.
It happens pretty frequency, as of now i can't start a flight without it crashing. Hope to try again after this post.
I will send the logs. should i only send the x-plane log or the ts3 logs in the log folder of plane?

Re: Mac Crash

Posted: Thu Jan 08, 2015 11:41 am
by Peter Grey
Send them all.

Re: Mac Crash

Posted: Thu Jan 08, 2015 11:43 am
by Jasonwc777
Wilco.
I remember flying with u yesterday to ontario, I asked if after last waypoint --> airport and you said yes.
Right after that crashed which was why I didn't land :(
Best of luck getting it fixed.

Re: Mac Crash

Posted: Thu Jan 08, 2015 11:48 am
by Keith Smith
Moved this to the X-Plane forum.

The most helpful thing to send is your detailed crash log.

Re: Mac Crash

Posted: Thu Jan 08, 2015 3:01 pm
by currentadventure
For what it's worth, the only way I have been able to get a flight in is with a clean install, and I have to make a flight offline before I go online or I never make it off the ramp.

I have a beta running sky max and fx. It runs fine offline, but will crash with the PE plugin. If I go back to my clean install, it too will CTD until I make an offline flight, then go back online.

I am running an iMac and crash reports have been submitted previously. Just passing along information.

Re: Mac Crash

Posted: Thu Jan 08, 2015 6:22 pm
by Jasonwc777
I also have skymaxx and maxfx, but thoose aren't the problem. None of my scenery or plugins are in fault either. I made a clean install of xplane, and just added the PE plugin... It crashed. For like an hour, every time I opened xplane and connected to PE, it would crash instantly or like five minutes later (after I had finished briefing and pluging the route on to the 430 :/). After like an hour it started working again. It seems the culprit comes and goes.
I thought maybe it was the beta which makes it crash, so I ran the repairer and "updated" xplane to the non beta. Didn't help.
I am saving the logs until I have about five to email them together.
When it absolutely stresses me is when it crashes before arriving at the destination, because I am not able to submit xacars and log the flight hours with my VA.
Making the best of it right now, hope it gets fixed soon :).

I will try making a short offline flight before I connect to see if it helps.
I also run it on a 2010 iMac intel i7 8 ram 1tb and 1gb ATI 5750HD graphics.

Re: Mac Crash

Posted: Fri Jan 09, 2015 12:42 pm
by Jasonwc777
Am coming to the conclusion that this crash almost always happens between 11am-12 PST

Re: Mac Crash

Posted: Mon Jan 12, 2015 11:41 am
by Keith Smith
Jason, I don't need 5 crash reports from you....just 2 will do (I want to make sure they're consistent).