PilotEdge Forums

I've just moved my simulators around and gotten a couple errors trying to get back onto the network. (One of my issues is trying to get PE to play with FSX Steam, but that's for another day!) On X-Plane 10 I've been having trouble getting the microphone to work. I was hesitant to make this thread because there are quite a few others, however nothing I found in those helped and I am really missing the PE experience!

I have followed the steps in the instruction video, and my PTT should be working because I can use it to connect and disconnect. All the controllers and pilots on the freq come across loud and clear. I have updated OpenAL because my sound was cutting in and out while just being annoying overall. That did fix the sound issue but I hope it hasn't started this one. I haven't had PE set up on X-Plane in the past, so I very well might just be doing something wrong.

Any help is appreciated!
Setup Info: X-Plane 10, Windows 7 64, G35 headset

Are you using a PPT physical button or key?

Is your MIC set up as the Windows default device?

I'm assuming that the airplanes battery and radio is on.

Using the window utilities, confirm that the MIC reads anything when you speak. The volume may be set too low.

When logged on to PE, look at the live map and find your plane. Click on your plane. What frequency does the live map say that you are transmitting on? Does this match what you think you are broadcasting on?

Sorry I should have included this in the main post there. I've set the PTT to a key on the joystick, and I can use it to quick connect/disconnect. My mic is the only active device, and set to default on both. I believe the mic works and the levels are correct because I use it on VRC, TS3 and Skype all the time. Everything is powered up in the airplane, and I am receiving on the radios fine. According to the map the radios are on the correct freq... I really am quite puzzled.

Hayden,

Drop an email to support@pilotedge.net and we'll schedule a screen sharing session to find out what's going on.

i have a set of sennheiser headphones. There is a on and off switch located mid cable. When my mike doesn't work, this is usually switched to off...I forget about that dang thing. just offering that...probably won't help, but just in case.

I looked into this with Hayden and we weren't able to resovle it. While the PTT event is firing (he can connect/disconnect using that button, and it mutes his audio reception when he hits the PTT), it's not actually transmitting anything into the voice room. I've never seen the issue before and we don't have a solution for it.

I'm wondering why for a Windows PC an update of OpenAL is necessary?

Is there or has there ever been an audio filter installed on this PC?

Is it possible that the audio sampling rate is different for this head set?

I'm assuming that the device descriptions look good in the "device manager".

Do you have the ability to test using a common analog headset and mic on the built in audio front panel?

IMO the focus should be on anything that's "different" or unusual about the system.

There was one other user who reported using the same headset. He did a reboot and everything worked, but I don't recall if his original issue was the same as this. The issue is not the playback to the headset, that's working fine. The issue is that when he hits the PTT (which itself does appear to be working based on the fact that it mutes the audio output, ie, he can't hear ATC while he has the PTT held down, and the fact that he can connect/disconnect with 5 clicks of said button), it's not actually transmitting anything on the voice room.

I also gave him a standalone debugging tool which allows him to transmit in our voicerooms (I use it for tech support sometimes), and he WAS able to transmit with that using Voice Activation Detection. The tool doesn't have PTT support. So, his hardware is able to transmit to our voice rooms, however, the code which normally activates/deactivates the transmission isn't having the desired effect.

I was hoping to swap to another input device as well, but he doesn't have another headset.