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Shout-out to the controller last night

Posted: Thu May 19, 2016 4:34 am
by Turner
Flew last night, and the woman controlling (at least at Santa Ana and what sounded like about 50 other airports) was doing a mind boggling amount of stuff.

Someone noted that it sounded really busy and her reply cracked me up - something like "it's not really busy, it's just that everybody is calling in at the same time"....

Honestly - is there some article or thread somewhere that explains how the Pilotedge ATC system works and (besides the obligatory notepad) how everyone keeps track of everything?

Amazing, and kudos to the woman controlling yesterday.

cheers
Andrew

Re: Shout-out to the controller last night

Posted: Thu May 19, 2016 5:09 am
by Keith Smith
I'm sure she appreciates it, there was another thread on the same topic posted a day or two ago :)

If you'd like to see how the system works, search youtube for "pilotedge scope" or watch one of the past twitch broadcasts for one of our controllers (see the twitch directory).

Re: Shout-out to the controller last night

Posted: Thu May 19, 2016 5:28 am
by Matthias Geiss
I'm always amazed not only by the accomplishment of doing all the "normal" ATC work when it get's busy, but also simultaneously taking the time to give advice, corrections and constructive criticism to the lesser experienced folks (like myself).

Re: Shout-out to the controller last night

Posted: Thu May 19, 2016 7:55 pm
by rtataryn
I'm always amazed at the skills these controllers possess. Flat out amazed.

Re: Shout-out to the controller last night

Posted: Fri May 20, 2016 12:30 pm
by Keith Smith
Andrew, understand that there are certain pieces of technology and other IP that are proprietary, so while we can show some of it, there are details of the tech that we don't go into. However, you'll get a pretty good gist from the streams or YT vids :)

Re: Shout-out to the controller last night

Posted: Fri May 20, 2016 4:48 pm
by Turner
No doubt!

Re: Shout-out to the controller last night

Posted: Sat Jun 04, 2016 1:12 pm
by Matthias Geiss
I just want to pass a quick "thank you" to the departure/center/approach controller who helped me out when I started to mess up the RIIVR2 arrival during my I-09 in the 737-200 today!
As things got a bit out of control during the arrival, I got vectored back to GRAMM to give it a second try. But I got a bit nervous in the process and screwed things up again (made the turn to re-join the arrival in the wrong direction, got off track on the ILS-approach because I needed to reconfigure my radios etc.).

Glad that I did get a "pass" in the end, but I wouldn't have been suprised if I had gotten a "fail".


Great service and a great experience as always!