Server Outage 8/17/14 1600PDT

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Brandon Grchan
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Joined: Tue Jul 12, 2011 4:51 am
Location: Florida

Server Outage 8/17/14 1600PDT

Post by Brandon Grchan »

The PilotEdge server is currently down due to technical difficulties. We apologize for the inconvenience.
Brandon Grchan
PilotEdge Air Traffic Controller
BigSky2901
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Joined: Thu Oct 10, 2013 4:52 pm

Re: Server Outage 8/17/14 1600PDT

Post by BigSky2901 »

Right in the middle of my I-10 rating! I'm in the hold, I'll sit here a while and see what happens.
Keith Smith
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Re: Server Outage 8/17/14 1600PDT

Post by Keith Smith »

Functionality was restored at 1643PDT. I'm working on analyzing the root cause.
BigSky2901
Posts: 3
Joined: Thu Oct 10, 2013 4:52 pm

Re: Server Outage 8/17/14 1600PDT

Post by BigSky2901 »

Up and Running
Keith Smith
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Joined: Sat Oct 09, 2010 8:38 pm
Location: Pompton Plains, NJ
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Re: Server Outage 8/17/14 1600PDT

Post by Keith Smith »

Fond the root cause of this outage. The new protocol appears to have generated an increased amount of memory usage and garbage collection within the virtual machine that runs the server. I was able to reduce some of the memory footprint by removing an unused code path and also increasing the available memory for the virtual machine.
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