Unable to File Before 8AM?

[Nelson L.]

Second time its happened (recently) - I have a TPX flight booked for right after opening and I'm unable to file? I've verified I'm connected using the right callsign (uppercase, no spaces, etc...), tried filing through the website and the in-sim (XP10) client, reconnecting, and tried refiling. Nothing works, the controller had to file the flight plan for me yesterday. The route I filed was TPX517 from KLAS-KNYL via MCCRN4.GFS PKE BLH V135 CAZZI. As far as I can tell, I'm doing nothing wrong - is this a server issue or is it on my end?

Edit - The PE Map shows the flight plan, but PEAware and the homepage don't. I'm assuming PEAware doesn't recognize something on my flight plan...

[Keith Smith]

the server is restarted on Mondays, it might have happened after you filed.

the map is updated in real time, the home page is not.

give it a try and email support if it's not working. there are no other reports along these lines.

[Nelson L.]

Keith fixed it approximately 3 seconds after we started our conversation - no colons in the flight plan remarks.

See, I'm not imagining not being able to file! I'm not crazy I tell you!