Hello
Sadly for outside reasons I have not been able to get online and make use of my trial period with pilotedge. I note my account will be deleted if I do not provide a credit card?
In the coming week or two, possibly month, I may not be able to devote time to get my teeth into it for the same reasons, but would like to come back and take up a subscription later anyway. Do I just re-register with the same details?
Many thanks
Account query
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Tim Krajcar
- Posts: 503
- Joined: Mon Jan 24, 2011 11:41 am
- Location: KPDX
- Contact:
Re: Account query
Hi Ross,
No, accounts are not deleted. Don't create a new account. Just login with your current email and password and you will be prompted to reactivate if your trial has expired.
No, accounts are not deleted. Don't create a new account. Just login with your current email and password and you will be prompted to reactivate if your trial has expired.
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Keith Smith
- Posts: 9942
- Joined: Sat Oct 09, 2010 8:38 pm
- Location: Pompton Plains, NJ
- Contact:
Re: Account query
Drop a note to billing@pilotedge.net, we can one on one assistance with account management issues. The community forum isn't the best venue for this.
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Ross Lloyd
- Posts: 6
- Joined: Thu Nov 10, 2016 6:48 pm
Re: Account query
Thanks Keith, have sent an email as requestedKeith Smith wrote:Drop a note to billing@pilotedge.net, we can one on one assistance with account management issues. The community forum isn't the best venue for this.